Please read these terms and conditions carefully before using our website, purchasing our products, or otherwise interacting with Chelsea Peers. By using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or purchase our products.
Intellectual Property
All content on this website, including text, graphics, logos, icons, images, product names, and pricing, is the property of Chelsea Peers and is protected by UK and international copyright and trademark laws. You may not modify, copy, distribute, transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, or sell any information or material from this website.
Product Information
While we aim to accurately display product images, colors, and details on our website, the actual physical product may vary slightly. Product photography is for illustrative purposes only and may differ from the physical product.
Purchase Terms
Order Acceptance: We reserve the right to reject any order for any reason at any time before shipment. If we cancel an order, we will notify you and provide a refund.
Prices: All prices on our website are listed in GBP. We make every effort to ensure prices are accurate, but errors may occur. If we discover a pricing error after your order is processed, we will notify you and give you the option to re-confirm the order at the correct price or receive a refund.
Shipping: Shipping costs will be calculated and displayed at checkout based on weight, dimensions, and destination. We only ship to addresses within the UK. Customers are responsible for providing complete, accurate shipping information.
Taxes: Stated prices do not include value added tax (VAT). VAT will be applied at checkout and listed on your invoice, according to applicable UK tax laws.
Promotions: Promotional codes and vouchers are valid for one-time use only and cannot be combined with other offers unless expressly stated. We reserve the right to revoke discounts and cancel orders when terms are violated.
Payments: We accept Visa, MasterCard, American Express, and PayPal. Payment will be processed upon order confirmation. If payment cannot be successfully processed, your order will be cancelled.
Returns: Eligible products may be returned within 30 days of delivery. Items must be in original condition with tags still attached. Customers are responsible for return shipping costs unless the return is due to our error.
Account Terms
Customers must be at least 18 years old to create an account and place orders on our website. By creating an account, you agree to provide accurate personal details like name, email, phone number, and billing/shipping addresses.
You are solely responsible for protecting the confidentiality of your login credentials. We will not be liable for any unauthorized access to your account. You should immediately notify us of any unauthorized account activity.
Limitation of Liability
Chelsea Peers shall not be liable for any lost profits, lost opportunities, direct, indirect, incidental, consequential, punitive, or any other damages arising out of or related to:
- Your use of our website, products, or services
- Any content or information accessed via our website
- Any unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our website
- Any other matter relating to our website or content
Our maximum liability arising out of or related to these Terms will not exceed the total amount paid by you for products purchased on our website.
Disclaimers
Your use of our website and purchase of our products are solely at your own risk. Our products are provided on an “as is” basis without warranties of any kind, expressed or implied. We expressly disclaim any warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement.
We make no warranties that our website, products, services, or content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranties regarding the quality, accuracy, timeliness, truthfulness, or reliability of any content.
Indemnity
You agree to defend, indemnify, and hold Chelsea Peers harmless from any claims, damages, losses, or expenses arising out of or related to your violation of these Terms or use of our website or products.
Privacy
Use of our website and purchase of our products are also governed by our Privacy Policy. Please review the Privacy Policy for details on how we collect, use, and share your personal information.
Changes to Terms
Chelsea Peers reserves the right to modify these Terms at any time. Updated versions will be available on our website. Continued use of our website or purchases after any changes constitutes acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using our website and purchasing our products.
Governing Law
These Terms shall be governed by the laws of the United Kingdom, without giving effect to conflict of laws principles. Any disputes relating to these Terms, our website, or our products must be handled exclusively in the courts located in London, UK.
Additional Disclosures for Consumers
Right of Withdrawal: Consumers purchasing products through our website have the right to withdraw from their order within 14 days without giving a reason. The withdrawal period will expire 14 days from the day you receive your products.
To exercise this right, you must notify us of your decision to withdraw by submitting a clear statement to us. You may use the model withdrawal form, but it is not required. If you used our website to place your order, you may submit withdrawal notifications through our website.
You must return the products to us without undue delay and no later than 14 days after submitting notice of withdrawal. We will reimburse the returned products through the original payment method used to place the order. You will be responsible for the costs of returning the products to us.
This right of withdrawal does not apply to customized or made-to-order products.
Consumer Dispute Resolution: The European Commission provides an online dispute resolution platform to facilitate resolution of disputes related to online purchases. This platform can be accessed at http://ec.europa.eu/odr. We are committed to participating in this dispute resolution process.
Contact Us
If you have any questions about our Terms & Conditions, please contact us:
Chelsea Peers
123 Main St
London, UK
[email protected]
